THE CARMICHAEL DIFFERENCE
Carmichael Psychology understands that you don't have time to play phone tag with a therapy office just to get basic information about fees and scheduling or ask a few extra questions. We have a dedicated full-time receptionist to answer your calls or emails. Our receptionist, Dorothy, takes pride in learning your name and answering questions you may have on weekdays from 7AM to 3PM EDT. Dr. Chloe and our associate therapists offer appointments seven days per week (yes, weekend sessions are available!) with hours ranging from 7AM to 9PM EDT, including services available throughout the entire weekend, to accommodate your busy schedule. Rest assured, if you reach out over the weekend, we will reply the next business day. We also have a dedicated biller who will file your insurance claims.
Dr. Chloe's Therapy Check-in Program
If you see one of Dr. Chloe’s associate therapists above, you will have the option of check-in calls with Dr. Chloe. The purpose of this call is to check-in with Dr. Chloe to review how your sessions have been going, mark progress, make sure you are on track, and to receive her expertise and guidance in refining goals or adding a fresh perspective if it may be helpful. Based on the call, Dr. Chloe can offer suggestions or ideas to you and to the associate therapist to help keep therapy fresh and engaging. Therapy can be a challenging yet rewarding journey and one that you do not have to do alone. We find it helps to not only get set up with the right therapist from the beginning, but receive extra support along the way. The check-in program is totally optional. You can see an associate therapist and choose whether or not you want check-in calls as you go along.
