Practice in a Box

What you will learn:

• The #1 language mistake you need to stop making if you want to attract high-functioning clients.
• What all ultra-successful Private Practice Owners do (and why strolling through an art museum will help grow your business).
• A quick and easy productivity tip that works magic for my business.
• The absolutely necessary skill that is NOT taught in Grad School... and how to get started, easily (Hint: it’s not marketing).
• and more!

What you will learn:

• How your furniture arrangement may be scaring your dream clients away… and how to fix it today.
• The quick, cheap and easy purchases that give your office an air of comfort and professionalism (most of which can be found on Amazon, or at Target-- for cheap).
• How to strategically position your diplomas and artwork (and what types of art to throw in the trash!)
• Tips for looking like a Seasoned Professional on video calls (...and what I do before every video call)
• and more!

What you will learn:

• How to refine your booking process to near-perfection. This way, you can capture high-functioning clients who are frankly too busy to deal with a system that doesn’t make it easy for them.
• How to put systems in place so you can focus on what you do best— working with clients (NOT billing and paperwork).
• What I learned from being treated at an up-scale dermatologist...which now saves me and my clients from needless headaches (and frees up a bunch of time).
• My high success-rate phone call strategy for booking high-functioning clients (because they have to be approached in a certain way).
• and more!

What you will learn:

• The customer service mentality-shift you have to undergo if you want to book and retain high-functioning clients (because they have different needs than your ordinary clients).
• What you absolutely must incorporate into your system if you don’t want your high-functioning clients to eventually abandon you.
• My personal strategy for dealing with late cancellations (that is reasonable and fair for both me and the client).
• Relationship-nurturing tips that make your clients -- and referral sources -- want to keep working with you for the long-term.
• and more!

What you will learn:

• Lessons from dealing with upset clients and tricky situations, including:
• Clients who were mistakenly double-booked (and understandably not happy about it).
• Clients who had a hard time “opening-up” (but nonetheless wanted to be there).
• An enraged client who, after refusing to pay a late fee, threatened to slander me on social media.
• Clients who learned their financial contribution will be increased because their insurance wouldn't pay as much as we originally estimated.
• and more stories and lessons learned on the job!

What you will learn:

• Why conversing with your clients too much is harmful for you and your business (it might even make your patients leave you!).
• A valuable lesson from my cleaning staffs (that surprisingly made me a better therapist).
• Why you should travel at least once a year (and no...it’s NOT to avoid burn-out).
• The professions that are proven networking-goldmines. (If you want high quality referrals, look here!)
• and more!

What you will learn:

• How to recycle old content, so you multiply your net-gain from each post you write.
• The #1 location to online to find and connect with high-functioning clients.
• My recommended social media tools to help you expand your outreach as fast — and as easily — as possible.
• My step-by-step process for connecting with the media (bonus: the pitch I used to book an appearance on my local fox news station).
• and more!

What you will learn:

• The best skills to work on, if you want to make more money with your practice.
• The top consultants you should get in contact with if you want to grow your practice immediately.
• Low-budget strategies for learning (if consultants are out-of-the-budget).
• and more!

What you will learn:

• 5 different types of groups and organizations that are teeming with good potential clients.
• What you should do if you’re at a loss for how to productively interact with your network... also considered endearingly, "networking for shy people"
• How to casually present yourself as competent and professional (without coming across as stuck-up)… so people are more likely to recommend your services.
• Tips for people who don't like to small talk.
• and more!

What you will learn:

• Common clothing-mistakes that you should NOT make if you want to attract and retain high-functioning clients.
• A step-by-step guide to adopt a professional style of dress… even if you are on a budget dollars and feel clueless.
• How your speech patterns may be attracting (or repelling) the clients you want… and what to do about it.
• The unexpected trick that I pull on my receptionists (and you should too!)
• and more!